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You want this guy in charge?
 

People first. AI second.

70% of AI challenges stem from people & process issues...

largely because companies make the mistake of prioritizing technical issues over human ones.* 

That's why companies must focus their AI efforts on

employee adoption through a behavioral lens. 

Mitigate risk of costly rollout failures.

Stop wasting money on unused technology. 

Deliver sustained ROI through employee adoption.

Develop strategic agility to boost change readiness.

AI solutions that serve your people.
Not the other way around.  

Behavior-first AI enablement.
Here's how:

YOUR

BIG WHY

First, we dig into the purpose of your AI transformation to understand the business case for change.

TECH &

PEOPLE

Then, we take a human-first look at your tech stack and workflows to see what's working and what's not.

DESIGN FOR HUMANS

Our technology team designs your AI solutions around how your people actually work and learn. 

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EMPATHETIC ROLLOUT

We ensure employee adoption by winning employees' hearts and minds during the AI transformation.

STEWARDSHIP

& SCALING

We help you sustain ROI and benefits through continuous improvement, employee training and managed services. 

AI solutions for
Microsoft 365 organizations

We specialize in optimizing Microsoft 365 as your core, AI-powered productivity platform and

integrating your non-Microsoft tools into your Microsoft 365 environment. 

Our Services

—OUR SERVICES—

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ENVISION | ENABLE |ELEVATE |EVOLVE

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AI Strategy & Visioning

Define your organization’s purpose and priorities for AI adoption, grounded in values and business goals.

  • Align leadership and values

  • Define your AI purpose

  • Set ethical guardrails

 Envision 

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Readiness & Risk Assessment

Assess your culture, technology, and leadership alignment to ensure a strong foundation for change.

  • Cultural + tech readiness

  • Trust and adoption barriers

  • Risk tolerance mapping

Envision

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AI Opportunity Mapping

Identify and prioritize the most valuable use cases using our right-sized intelligence framework.

  • Prioritize high-impact use cases

  • Map tasks to intelligence level

  • Identify quick wins

Envision

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Microsoft 365 AI Integration

Implement Microsoft AI tools like Copilot, Power Automate, and Viva to boost productivity and insight.

  • Deploy Copilot by role

  • Automate with Power Platform

  • Integrate Teams and Viva

Enable

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Workflow Intelligence Design

Redesign work with the optimal mix of human, automated, and AI-powered effort.

  • Streamline with automation

  • Blend AI + human tasks

  • Redesign for outcomes

Enable

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Ongoing Training & Change Management

Build skills and confidence across your teams with behavior-first training and real-world use cases.

  • Role-specific enablement sessions

  • Prompt libraries + job aids

  • Hands-on team training

Enable

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Agentic AI Prototyping

Design and test autonomous AI agents that plan, act, and learn—within safe, scoped environments.

  • Multi-step AI agents

  • Scoped planning + execution

  • Safe experimentation zones

Elevate

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Private & Secure GPT Deployment

Stand up custom GPTs using ChatGPT Enterprise or Azure, with full data governance and privacy.

  • Internal GPT environments

  • Compliance + access controls

  • Microsoft + Azure options

Elevate

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Sustainable AI Optimization

Minimize compute and energy use by matching tasks to the lightest effective AI or automation.

  • Reduce compute + energy

  • Use right-sized tools

  • Design lean AI systems

Elevate

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Behavior Change Management

Drive lasting adoption with science-backed strategies that address resistance and embed new habits.

  • Map resistance drivers

  • Apply behavior science

  • Design reinforcement systems

Evolve

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Communication & Trust Building

Craft messaging that builds confidence, clarity, and buy-in from every audience.

  • Storytelling for adoption

  • Messaging by audience

  • Build AI confidence

Evolve

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Advisory & Optimization

Stay aligned and adaptive with fractional AI strategy support and ongoing optimization.

  • Quarterly reviews + tuning

  • Innovation sprint planning

  • Embedded fractional support

Evolve

Get in Touch

Jenny Niemela, Founder
Creative Change LLC



jenny@yescreativechange.com

 

 

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